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Frequently asked questions

How do I activate my Swile account and card?

Log into your Swile account on mobile or computer. Click on the payment methods / Swile card section. All you have to do is enter the 9 digits on the back of your card and click on “activate”! Boom, done. 😊

Where and how can I use my Swile meal vouchers?

Meal vouchers can be used anytime from Monday to Saturday! If you work on Sundays and on public holidays, you are also entitled to use them 🔥 Your Swile card is accepted by all merchants that sell food in France and are eligible for meal vouchers payments. That is more than 220,000 restaurants, bakeries, supermarkets or delivery platforms 👌

What if my card is lost or stolen?

No problem, block your card directly from your account and app! If you recover it afterwards you can reactivate it easily from your app too 🙌